PriceGrabber User Rating for CompUSA - Camcorderinfo.com

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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	212	461	5598
Neutral (3)	29	60	426
Negative (1 or 2)	11	17	229
Total Reviews	252	538	6253
Avg Rating	4.32	4.36	4.45

Address:	7795 W Flagler Street Miami, FL 33144 - US
Website:	http://www.compusa.com
Business Hours:	24 Hours - 7 Days a week
Sales Phone:	800-800-8300
Service Phone:	800-800-8300
Sales Email:	n/a
Cust Service Email:	n/a

CompUSA

http://www.compusa.com

With PriceGrabber Since 02/07/2008

Sort Reviews by: Date Rating

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Date Reviewed: 05/15/2012
makpuc from unknown Member Since: 04/29/2012 View Member's: Reviews	I have usually bought my merchandise at the store. I am a little scared for I am not able to physically see the products first. I can say that I have been satisfied with the service at the store located in Naperville, IL.	Overall Rating

Date Reviewed: 05/14/2012
dt_merritt from unknown Member Since: 05/05/2012 View Member's: Reviews	I cannot believe how much trouble ordering 1 item for someone who has bought several things over the years. And when I let them know the order was incomplete they did not even email back & say "tough ....". I was ignored! This, after having to redo the order three times and having to retype my email address about 20 times. A stroke keft my left side paralized so I can only type one finger, extra keystrokws are hard. I have just stopped dealing with CompUSA, just when I was looking for a new system! Retailer Response (05/15/2012): We do apologize for the inconvenience, so that we may provide you with assistance pertaining to your issue please contact us at customersatisfaction@help.compusa.com with the difficulties that you have faced in order to provide to our web staff. Once again we do apologize for the inconvenience in the matter and hope this incident will not change your opinion of our company.	Overall Rating

Date Reviewed: 05/14/2012
gracieblake58 from unknown Member Since: 04/28/2012 View Member's: Reviews	I am pleased with the availablity and price of my item, but the shipping charges are somewhat high. If there was an option to ship to the store and pick it up at the store "NO Charge" I would have preferred that.	Overall Rating

Date Reviewed: 05/14/2012
scdunkley2004 from unknown Member Since: 04/28/2012 View Member's: Reviews	Easy to follow and understand.	Overall Rating

Date Reviewed: 05/13/2012
rachelthatsme2002 from unknown Member Since: 04/27/2012 View Member's: Reviews	The page kept telling me my shipping options would be displayed, but since it was free shipping it did not tell me til I placed the order and I really need the item sooner then 9 days	Overall Rating

Date Reviewed: 05/13/2012
cloudcpu from unknown Member Since: 04/27/2012 View Member's: Reviews	I enjoy using CompUSA I only wish I could review the product details at time of checkout.	Overall Rating

Date Reviewed: 05/13/2012
verna.lampinen from unknown Member Since: 04/27/2012 View Member's: Reviews	Called the store. They said to go on internet. I went and found exacty wat I want. I knew there would be a tax and the shipping was not exortitant. I was very satisfied with the experience. Now, if the product lives up to expectations, I would be thrilled. I hope a letter of directions come with the product.	Overall Rating

Date Reviewed: 05/12/2012
wdavidson from unknown Member Since: 04/26/2012 View Member's: Reviews	Had trouble maneuvering the VISA credit card verification system. Finally had to switch to AMEX to complete the transaction. Retailer Response (05/15/2012): We do apologize for the inconvenience, so that we may provide you with assistance pertaining to your issue please contact us at customersatisfaction@help.compusa.com with the difficulties that you have faced in order to provide to our web staff. Once again we do apologize for the inconvenience in the matter and hope this incident will not change your opinion of our company.	Overall Rating

Date Reviewed: 05/12/2012
jjbass359 from unknown Member Since: 04/26/2012 View Member's: Reviews	good experience, product i ordered was defective, called up, got a shipping label and refund for return and exchange for same product. Great customer service. Only Bad thing, Compusa stores do not take returns from store website orders, first one i've come across like this.	Overall Rating

Date Reviewed: 05/11/2012
wsmithrace1 from unknown Member Since: 04/25/2012 View Member's: Reviews	it was ok so far, ive orderd other things in the past , so i am a returning customer w smith	Overall Rating

Date Reviewed: 05/10/2012
brucef from unknown Member Since: 04/24/2012 View Member's: Reviews	It's all about service and quality!!!!!	Overall Rating

Date Reviewed: 05/10/2012
kimjcross from unknown Member Since: 12/29/2006 View Member's: Reviews	2nd computer plus numerous other items I've order and everything has gone very smoothly.	Overall Rating

Date Reviewed: 05/09/2012
riojas_ranch from unknown Member Since: 04/30/2012 View Member's: Reviews	None at this time	Overall Rating

Date Reviewed: 05/09/2012
dlmckinley from unknown Member Since: 04/23/2012 View Member's: Reviews	I tried three separate times to place this order. It just frooze up for 5 min or longer. This time it went through quickly. I hope I don't get three separate orders!	Overall Rating

Date Reviewed: 05/09/2012
kabbasi121 from unknown Member Since: 04/23/2012 View Member's: Reviews	Great and fast	Overall Rating

Date Reviewed: 05/07/2012
beaglelover456 from unknown Member Since: 04/28/2012 View Member's: Reviews	I've never had a problem with any order from them.	Overall Rating

Date Reviewed: 05/06/2012
japlin77 from unknown Member Since: 04/20/2012 View Member's: Reviews	I would have given the over all rating a "Good" however, originally I had called the merchant and asked them if they had the item at their store location in Raleigh, NC, they said they had 30+ of them in stock. When I drove 45 minutes to the store to pick the item up, they informed me that they didn't have any in stock and tried to sell me a different item. After looking on different sites for the same item, it was cheaper to just purchase it from COMPUSA the original merchant that lied to me in the first place. Was not a good shopping experience, but it was the cheapest I could find at the time. I'm just disappointed I won't have it for my wife in time.. it is an anniversary gift. Retailer Response (05/10/2012): We sincerely do apologize for the inconvenience in the matter, your information has been forwarded to our web staff for review in order to provide a more accurate reading of the store availability on the web. Due to the inconvenience in the matter we will issue a reimbursement for the P&H on the order placed within our system back to the original method of payment used on the order. Once again we do apologize for the inconvenience in the matter and hope this incident will not change your opinion of our company.	Overall Rating

Date Reviewed: 05/06/2012
joemrobbins from unknown Member Since: 07/14/2009 View Member's: Reviews	Always a pleasure to order from Compusa/Tiger Direct.	Overall Rating

Date Reviewed: 05/06/2012
elizabeth_martinez1 from unknown Member Since: 04/20/2012 View Member's: Reviews	So far I would of liked to see an option for system recovery cd..	Overall Rating

Date Reviewed: 05/05/2012
pcarey45 from unknown Member Since: 06/30/2008 View Member's: Reviews	This merchant has too many "rebate" products	Overall Rating

Date Reviewed: 05/05/2012
davidj@imcoinc.org from unknown Member Since: 09/21/2010 View Member's: Reviews	Good Service Good Pricing	Overall Rating

Date Reviewed: 05/05/2012
peggy9069 from unknown Member Since: 04/19/2012 View Member's: Reviews	MOST OF MY OTHER PARTS SUPPLYERS GIVE 2 DAY FREE UPS. THEN SOMEONE TRY TO WHICH ONE OF THE FOR A TWO HUNDRED DOLLARS NOT GOOD.	Overall Rating

Date Reviewed: 05/05/2012
bmiller from unknown Member Since: 04/19/2012 View Member's: Reviews	Easy to use and not hide charges.	Overall Rating

Date Reviewed: 05/05/2012
katy from unknown Member Since: 04/19/2012 View Member's: Reviews	REALLY didn't like that they automatically added a "free" anti-virus software download to my cart after the shipping amount was calculated. I don't care if it was free - that practice appears sneaky to me and reflects poorly on them as a merchant.	Overall Rating

Date Reviewed: 05/05/2012
dgarrett3 from unknown Member Since: 04/19/2012 View Member's: Reviews	text.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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